Terms of Service

1. Introduction

These Terms of Service govern your use of this website and the engineering, construction and sanitation services provided by Sisal Engineering & Construction (“Sisal”, “we”, “us”). By engaging our services or using this website you agree to these terms. They are supplemented by the specific written quotation and contract issued for your project, which takes precedence where it is more detailed.

2. Our Services

Sisal provides civil and structural engineering, architectural and structural design, building construction, project management, and sanitation and drainage solutions, together with related consultancy and training. The exact scope of any engagement is defined in your written quotation and contract.

3. Quotations and Estimates

Quotations and cost estimates are provided in good faith based on the information and site conditions known at the time. They remain valid for the period stated on the quotation and may be revised where the scope, specifications, site conditions or material prices change. A written estimate does not constitute a fixed-price contract unless expressly stated.

4. Payment Terms

Any deposit, staged or milestone payments, and final payment terms are set out in your individual written quotation and contract. Work is scheduled to commence upon acceptance of the quotation and receipt of any agreed deposit. Late payment may result in a pause in works and may affect agreed timelines.

5. Client Responsibilities

Clients are responsible for providing accurate project information, lawful access to the site, valid land documentation, and any approvals or permits required — except where we have expressly agreed to obtain these on your behalf. Delays or inaccuracies in client-supplied information may affect timelines and cost.

6. Variations

Any change to the agreed scope, specifications or materials is a variation and may affect the price and programme. Variations will, where practicable, be confirmed in writing before the affected works proceed.

7. Warranties and Defects

We carry out our work with the reasonable skill and care expected of a competent engineering and construction firm, and in accordance with applicable Ghanaian standards and regulations. Any specific workmanship warranty or defects-liability period applicable to your project is set out in your written contract. Warranties are conditional on correct use and, where relevant, appropriate maintenance of the completed works.

8. Limitation of Liability

To the extent permitted by law, our liability arising out of any engagement is limited to the value of the works under the relevant contract, and we are not liable for indirect or consequential loss. Nothing in these terms excludes any liability that cannot lawfully be excluded.

9. Intellectual Property

Designs, drawings and documents prepared by Sisal remain our intellectual property until full payment is received, after which you are granted a licence to use them for the intended project. They may not be reused for other projects without our written consent.

10. Governing Law

These terms are governed by the laws of the Republic of Ghana, and any dispute is subject to the jurisdiction of the Ghanaian courts. We encourage the amicable resolution of disputes in the first instance.

11. Contact

For any questions about these terms, contact us on 0599 830 003 or at info@sisalengineeringgh.com.

These terms may be updated from time to time; the version published on this page applies to current engagements.