Privacy Policy
Sisal Engineering & Construction (“Sisal”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit sisalengineeringgh.com (the “Website”) or contact us for our engineering, construction and sanitation services. We process personal data in accordance with the Data Protection Act, 2012 (Act 843) of Ghana. By using our Website or submitting your information to us, you consent to the practices described in this policy.
Last updated: 12 October 2026
1. Who we are
Sisal Engineering & Construction is a Ghanaian engineering and construction firm and is the data controller responsible for your personal data. Our office is at Agyman (Apa) Street, Darkuman, opposite Joanliz Academy, Accra, Ghana. You can reach us at info@sisalengineeringgh.com or 0599 830 003.
2. Information we collect
We collect information in two main ways:
- Information you give us: When you submit a contact or quote form, book a site assessment, or message us by phone, WhatsApp or email, we collect the details you provide — typically your name, email address, phone number, location and any project details or message you choose to share.
- Information collected automatically: When you browse the Website, we and our service providers may automatically collect technical information such as your IP address, browser and device type, the pages you visit, and the date and time of your visit, through cookies and similar technologies.
3. Cookies and tracking technologies
Our Website uses cookies and similar technologies to help the site function, remember your preferences and understand how visitors use our pages. These include Google Analytics (to measure and analyse Website traffic) and the Meta (Facebook) Pixel (to measure and, where relevant, deliver our advertising). You can control or disable cookies through your browser settings, though some features of the Website may not work properly if you do.
4. How we use your information
- To respond to your enquiries and provide quotes, consultations and site assessments;
- To deliver, manage and improve our engineering, construction and sanitation services;
- To communicate with you about your project by phone, WhatsApp, email or SMS;
- To operate, maintain, secure and improve our Website;
- To carry out marketing (where you have not objected) and measure its effectiveness;
- To comply with our legal and regulatory obligations.
5. Legal basis for processing
We process your personal data where: you have given your consent; processing is necessary to take steps at your request before entering into, or to perform, a contract with you; processing is necessary for our legitimate business interests (such as responding to enquiries, improving our services and securing our Website); or processing is required to comply with a legal obligation.
6. Sharing your information
We do not sell your personal data. We may share it with:
- Trusted service providers who help us run our Website and business — for example our web-hosting provider, Google (analytics) and Meta (advertising) — who process data on our behalf;
- Professional advisers, subcontractors or partners where necessary to deliver a project you have engaged us for;
- Government authorities, regulators or law enforcement where required by law.
7. International transfers
Some of our service providers (such as Google and Meta) may process your data on servers located outside Ghana. Where this happens, we take reasonable steps to ensure your data is treated securely and in line with this policy and applicable law.
8. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected — including responding to your enquiry, delivering services, and meeting legal, accounting or reporting requirements — after which it is securely deleted or anonymised.
9. Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your rights
Under the Data Protection Act, 2012 (Act 843), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and withdraw consent at any time. To exercise any of these rights, contact us at info@sisalengineeringgh.com. You also have the right to lodge a complaint with the Data Protection Commission of Ghana.
11. Third-party links
Our Website may link to third-party websites and social media platforms (such as Facebook, TikTok, YouTube and WhatsApp). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
12. Children’s privacy
Our Website and services are not directed at children under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
13. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date, so please review it periodically.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Sisal Engineering & Construction
Agyman (Apa) Street, Darkuman, opposite Joanliz Academy, Accra, Ghana
Email: info@sisalengineeringgh.com
Phone: 0599 830 003